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Terms of Service

Effective Date: 10/3/2025

1. Acceptance of Terms

By accessing or using LastingMemory AI ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Service Description

LastingMemory AI provides a platform for users to relive and interact with their WhatsApp chat memories through AI technology. The Service processes your chat data locally before uploading to our secure AI platform.

3. Refund Policy

7-Day Money-Back Guarantee

  • We offer a 7-day refund on your FIRST purchase only
  • No questions asked - simply contact us within 7 days of your first purchase
  • Refunds are processed within 5-10 business days
  • This refund policy applies only to your initial purchase and not to subsequent renewals or additional purchases

4. Fair Use Policy

Usage Limitations

We maintain a Fair Use Policy to ensure quality service for all users:

  • We may limit usage as per our discretion to maintain service quality
  • Usage limits may change at any time without prior notice
  • Excessive usage that impacts other users may result in temporary restrictions
  • We reserve the right to modify, suspend, or terminate access for violations of fair use

5. Subscription and Cancellation

Cancellation Policy: You can cancel your subscription at any time. Your cancellation will take effect at the end of your current billing period.

Upon cancellation:

  • You will continue to have access until the end of your paid period
  • No partial refunds for unused time (except for the 7-day first purchase guarantee)
  • Your data will be retained for 30 days after cancellation

6. User Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities that occur under your account
  • Ensuring you have the right to upload and process any chat data
  • Using the Service in compliance with all applicable laws

7. Privacy and Data

Your use of our Service is also governed by our Privacy Policy. We process your chat data with the utmost care for your privacy and security.

8. Intellectual Property

All content, features, and functionality of the Service are owned by LastingMemory AI and are protected by international copyright, trademark, and other intellectual property laws.

9. Limitation of Liability

To the maximum extent permitted by law, LastingMemory AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

10. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified terms.

11. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Contact Information

For questions about these Terms of Service, please contact us at:

Email: info@lastingmemory.ai

Last updated: 10/3/2025